We would love to hear about your experience with Care and Choice – please use the form below to send your feedback to us.
You did a wonderful job for Mum, it was just a shame we didn’t find her a more permanent team before she passed away.
Thank you very much for the sympathy card, following Margaret Jones’ sad death on Sunday. I thought this gesture was typical of the caring and friendly attitude which you have all shown since I first contact you. Over the few months I have been in touch with you I have been very impressed by the way you all know your clients and their families and friends by name so well. I also have to pay tribute, of course, to the quality of the carers you sent to care for Margaret in the final weeks.
You are all so calm, knowledgeable and helpful. The prompt and caring service that you offer has been a huge support to me, including the fact that I always knew I could get hold of one of you very quickly.
Although Janet leaves today, I would like to say how brilliant she has been for Dad and how helpful her suggestions have been in helping him with his care.
For the first time since my father-in-law passed away we’ve been able to relax and have some normality back. We feel like we’ve moved to the best company who fully understand our needs.
The service you have provided has been brilliant and I do not know how you have managed to get such lovely carers and that this has enabled my husband to remain at home, with family around him and had a peaceful passing.
I just wanted to write to say many thanks for your thoughtful organisation of support for my parents. I feel that you took great care in considering their particular needs and that you gave the family a personal approach that we felt was from a place of genuine care.
It’s been great dealing with you all. Everyone has been really professional as well as extremely friendly and caring, just what you need from your area of work.